Lately, all too often I’m hearing from upset buyers about their experiences with online mortgage brokers. It’s quite easy to be drawn into the lure of low interest rates. Once you get started and are well into the process you are often told you are not eligible for those low rates. Since you have already spent so much time, you continue the process, sometimes to discover the rates and fees are a lot higher than using a local mortgage lender. Securing financing can be very stressful, especially for first-time homebuyers. It is far better in these cases to deal face-to-face, or unlike many of these online sites, to have a real person you can talk to and ask questions. Mortgage brokers also have more flexibility, work with a variety of lenders and may have other loan products better suited for your particular needs. Remember it is not only the rate that matters, but good customer service is vital as well. Feel free to reach out to our office if you need help finding a local mortgage broker.